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Lexi Mossop
I work at the intersection of Consulting and User Experience Design.
As a service designer, I operate strategically and holistically - focused on the backstage people, process, and technology components to drive an organisation's change and support their customer's end-to-end journey.
Yes, driving efficiency and revenue growth is key. But service design ensures the growth is driven through a people-first lens. Enhancing the user experience, rather than sacrificing.
This philosophy is fundamental to my work in Business Consulting at EY.
Let's drive change, together.
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