Lexi Mossop

A service designer and transformation consultant
working at EY in Sydney, Australia

Check out my case studies👇

Enabling freight management at customer's fingertips.

Digital Transformation.

EY

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This image contains a screenshot of a dashboard used to track real-time traffic and road information. The right hand side contains a map terrain view; the left hand side contains written information.

Helping regional councils to keep NSW roads safe.

EY

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Customer Experience Design.

This image has a purple background with 4 journey maps containing lots of written information. The journey maps are in a tile view and each is partially cut off by the border of the whole image.

Future-proofing the tertiary experience for Māori learners.

EY

Customer Experience Design.

This image has a yellow background with two computer screens in the middle. Both screens have images of the re-designed website on them.

A website helping to amplify the voice of NGOs, everywhere.

UX Rescue

User Experience Design.

This image has a green background with a graphic of a taxi in the bottom left hand corner and a winding black and white road graphic through the middle.

coming
soon!

Putting passengers in the front seat of subsidised taxi travel.

EY

Strategic Design.

Lexi was fantastic.

The EY team were very responsive, quick to pick up what they were after, quick to pick up the unsaid things along with the things explicitly asked for.
The team were always very good at understanding the nuance on what was important to [client] and then delivering against that.
There wasn’t a lot of re-work or repeat conversations, it was just done and done well.

It was a Godsend to have Lexi supporting [client] in all the work.

Consulting work for an EY client